I started out 2008 in an airport: Madrid, Orlando, Taipei, Tokyo, Los Angeles... American Airlines was falling all over themselves to make sure I kept it up. I got personal phone calls on my cell phone to let me know when one of my flights was going to be late.
Then I just stopped. Partly because I spent a lot of my travel budget already but mostly because I needed "butt" time - or time sitting in my office with my butt in my chair, getting things done.
Well yesterday I broke a long airport silence after about 6 weeks or so. I was headed to XNA, AKA Fayettevile, Arkansas. That airport provides service for two, very small towns in Arkansas: Bentonville and Springdale.
Bentonville is the home of Wal-Mart and Springdale is the home of Tyson. I've been to both companies several times during the last 10 years of my career - in fact, Fayetteville was the very first airport I flew into to start my long career at NetIQ in January 2000. I think I still have the expense report somewhere to prove it...
But I digress, as I am apt to do. You know it's a bad travel time if you are considering driving 8 hours for a 2 hour meeting. American doesn't exactly have a stellar track record so far in 2008. I've been sitting on the sidelines for the past few weeks watching my fellow travelers head into the game, only to get sidelined for hours or even days with hundreds of flights getting cancelled.
I figured, if I left at about 4:30 AM, I could be there by our 1:00 PM meeting. And if I left at 4:00 PM, when our meeting was over, I could be home by Midnight. Boy, that sure is a lot of driving - wouldn't flying be easier?
Well... getting there, it was easier. My two flights were on time, but both were so short that I couldn't finish my movie I had rented for my iPod: No Country for Old Men. I'm used to having 3 hours or more and 40 minutes in the air just doesn't cut it. (By the way, I finally finished it and it is awesome.)
On the way back, my flight out of Fayetteville was on time, but I should have known I was in trouble when we were still about 30 minutes out from Dallas when the pilot came on and said that there was a storm and he had to fly around it (no problem - I like to live). And oh yeah, it could get bumpy so he's going to ask the flight attendants to end service and prepare for landing. I hate to hear these words. 30 minutes staring at the seat back in front of you because the stewardess made you turn off an episode of Sleeper Cell just plain sucks. Maybe I'll take a crack at that SkyMall magazine one more time... I sure would love to have one of those Harry Potter chess sets...
We landed (with NO bumps I might add - thanks for nothing) and I was starving. I'd been on the go since breakfast and the only thing they had at XNA was a pickle cart with soda crackers. I had 20 minutes until my next flight started boarding, so I had time. I ran past a bunch of suckers standing in line to make alternate arrangements because their flight had been cancelled. Suckers.
Karma took note.
I ran to Manchu Wok, home of the decent orange chicken with everything else tasting distinctly crappy. I wolfed down the food and walked quickly to my gate - just about to board. I'm a traveling stud...
"Folks... ah... I've got some bad news for ya... uh... it looks like the crew for your flight has been delayed out of San Antonio and umm... the Austin flight's going to be an hour late."
Crap! I'd just wolfed down what every DFW traveller considers to be the worst airport Chinese food ever! Oh well, at least I can bust out my iPod and finish that episode of Sleeper Cell. Even getting in at 10:30, I'll still get home before midnight, which is what it would have been had I drove.
30 minutes later: "Well folks I just got the news that a big storm is headed this way and they're going to shut down the airport."
60 minutes later: "Well folks, we're still waiting on your crew to leave San Antonio, and we've had a mechanical failure on another plane, so we're going to give your plane to these nice folks here who need to get to Las Vegas to blow what little savings they have."
At these point, being just recently reamed by the big stainless steel wienie, I'm thinking that I should have driven.
30 minutes later, after they had the thieving Las Vegas folks on OUR plane, they came back on, "Ummm..." and you know it's going to be bad news because that's how they all start the bad news. "Folks I've got bad news..."
At this point I realize I'm about to get the double-penetration action from the big stainless steel wienie and I'm just not ready for that. I haven't been training for a long time. So I run down to the rental car tram stop and wait... and wait... about 15 minutes into my wait, folks start to show up from my flight to Austin.
One guy says he stood in line to get on another flight. The lady he spoke to told him she had good news - he would be booked on the 11:00 PM flight, the last one to Austin. Great! Says he. That's just about to leave. Ummm... (I could have told him he was screwed at this point.) Sir, that flight is tomorrow.
By the time I leave the rental car center, my friend the storm is back, laughing at me. I'm in a small TOYota (emphasis on TOY) and I can't find any of the buttons because the only thing they thought people might like to use in the dark is the speedometer. But at least I got a car. 3 hours and I'll be home...
At about 2:00 AM I safely, and thankfully, pull into the driveway. Note the two hour time difference past midnight.
Yep, that's right. When you can make better time driving over 500 miles than you can flying, something's seriously wrong.
Honestly, I don't blame American Airlines. Weather at DFW this time of year is brutal and unforgiving. And also honestly, this is the second time in 10 years of heavy travel that this sort of thing has happened to me, so I really can't (read: shouldn't) complain.
I'm at home right now, but there's a bunch of suckers sitting in a hotel near DFW waiting for the 11:00 PM flight tonight. I wonder... has anybody told them they could probably walk to Austin by then?